Claims Management

Since 1962, MountainGuard Claims Specialists have been actively providing skillful and knowledgeable claims and risk management services to the ski industry. During this time, our aggressive management of claims, litigation and risk has produced loss results that set the bar for the ski industry. These loss results reflect effective claims management by specialists who work with you on every claim from first notice through the entire litigation process. With battle-tested experts by your side, we navigate every claim, from its humble beginnings to the fierce battlegrounds of litigation. When you need a partner who never backs down, MountainGuard is your undisputed champion. Join forces with us and experience the triumph of having the best in your corner.
 

Claims handling highlights:

• Claims are adjusted and managed in-house by our claims specialist team which is comprised of professionals from the ski area, insurance and legal fields, and is the largest dedicated group of claims personnel in the ski insurance business.
   
• Catastrophic loss support is provided to our clients 24 hours a day, 7 days a week, to help evaluate exposures and oversee the investigation process.
   
• Claims Specialists are assigned to specific clients, so you always know who to contact when a claim occurs.

Claims Contact

Richard Donahue
Senior Vice President    
Program Manager    
(603) 334-3017
richard.donahue@amwins.com